When seeking a service from QSS you are entitled to have someone else of your choice also attend meetings with a QSS staff member. This person may act as an advocate and support you to speak out on your own behalf or support you in making a complaint with services provided to you.

You may choose to have a family member or a friend advocate on your behalf and attend your meetings with QSS staff.  You may also like to have a worker from another service involved as an advocate in your meetings with QSS staff.

Alternatively you may wish to contact one of the following advocacy services:

Disability Rights Victoria
Disability Rights Victoria is an advocacy organisation for people with a disability. The support provided may include making representations on behalf of individuals, helping individuals to advocate for themselves or helping others to advocate for them.  The Disability Advocate for Gippsland is the Gippsland Disability Resource Council and they can be contacted on:

Phone: 5127 5555, Address: 42 Fowler St Moe, 3825, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Aged Care Advocacy
Aged Care Advocacy is available for people receiving aged care services such as a community aged care package (support at home), flexible care, or have been assessed by an Aged Care Assessment Team (ACAT).  You can contact Aged Care Advocacy Services by phoning the free National Aged Care Advocacy Line on 1800 700 600

Gippsland Citizen Advocacy
This service provides advocacy for people with an intellectual disability and provides assistance in a range of areas including denial or infringement of client rights, and potential abuse, discrimination or negligent treatment.  The service contact details are:
Phone: 5133 9440, Address: 58-60 Commercial Rd, Morwell or PO Box 409, Morwell 3840
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Advocacy and support in making complaints is provided by:
Homelessness Advocacy Service (VIC)
Free call: 1800 066 256, Address: 34 Brunswick Street, Fitzroy, 3065, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Ombudsman Victoria
The Office of the Ombudsman of Victoria will offer assistance to you in pursuing a complaint and can be contacted on: Free Call: 1800 806 314, Address: Level 9, 459 Collins St.(North Tower) Melbourne, Victoria 3000.